![]() ![]() On the Processes tab, click the Image Name column to sort it alphabetically.Ĭ. Right-click the Windows Task bar, then click Task Manager.ī. In the Windows Task Manager, end the process that is running IDriver.exe:Ī. Perform the following troubleshooting methods: This error message is caused by the Windows Installer Service and is often caused by the installation I don't know if it would have been from other software that was installed after my initial installation (explaining the version 10?) that is causing the problem or from a Windows update? ![]() The driver completely, I don't get any different messages). I wasn't able to determine the version being used from the dvd. The best Installshield version download I could find was 11 and that made no difference (if this even has anything to do with it, because if I remove Software was showing Installshield version 12. The driver file was showing version 10 and the I had found in one forum about checking the program files\common files\Installshield\Driver to see what version existed there are compare it to the properties of the setup file I was trying to install from. Tried ensuring was runningĪs administrator. I've tried turning off the firewall and antivirus. I have also tried to install from the dvd disc I have that was used for the original installation and I get the same error. Installation error message, not an uninstall message. If I try to use Control Panel to uninstall the original installation, it launches Installshield and I get the same When I try to install it, I get an Installshield "1628 Failed to complete installation" error. I actually already have the software installed and working in trial mode, but due to an activation problem, the manufacturer has asked me to reinstall it, using a fresh download I'm having difficulty trying to install some software with Windows 7 with SP1. ![]()
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